Thousands of products from professional skincare brands are pre-configured in our catalog. Forget about going through the time-consuming and often frustrating and difficult process of collecting product images, ingredients, usage information and other product details for publishing on your store. We do all of that for you! Just provide us the manufacturer and list of products, and we take care of the rest. If it’s not already in our catalog, we will add additional professional skincare products free of charge. Have private label products? We’ll add them for a nominal one-time fee.
Made popular by one of the biggest names in ecommerce, the presentation of related products, complimentary products (cross-sells), recommended up-sells (larger sizes or fancier versions), and “who bought this also bought” recommendations is a tactic that’s a win-win for you and your patients. These relationships are just as or even more important for aesthetics products and treatments as they are for other industries. We have preconfigured this data for many products and services in our catalog and they’re also customizable just for you.
Your store reflects your agreements with the skincare companies you represent. While most professional skincare brands support your selling their products online, we know about those who do not. We’ll still list these products on your store with a note that they are for in-office purchase only. There are several other brands that have specific requirements for online selling and we ensure that your store complies.
All plans include hosting and monitoring services you would normally pay separately for.
All DermPRO stores are Search Engine Optimized and Mobile-Ready. Help shoppers buy from you anytime, anywhere by delivering a mobile-optimized experience that will make it a breeze for them to navigate and buy on their smart phones or tablets just as easily as they can from a laptop or desktop. Advanced SEO Package is available as an add-on to standard store configurations, offering additional keyword optimizations on-page.
Your store’s back end is as easy to manage as your storefront is for your shoppers to use. Get automatic notifications of every store purchase. Easily send shipping confirmations and other order-related communications to customers. View order history and customer activity. Export and import functions make it easy to integrate with other systems in your office.
Online shipping is ubiquitous, so it’s never been more important to offer your shoppers the conveniences they’re accustomed from ecommerce behemoths. Auto-replenish subscriptions, product reviews and ratings, wish lists, product comparisons, and related/up-sell products and "frequently bought together" bundles are just some of the advanced features that go into all of our stores.
Your customers have access to an Account Dashboard that provides them easy reordering, rewards activity tracking, stored payment method updates and more. Plus, we build appointment request forms right into the customer account dashboard, making it straightforward and easy for your shoppers to purchase a treatment and then request their appointment right away, all from the convenient storefront.
*Only our Basic Plan is a hosting-only plan without promotions.
Our online promotions can take many forms throughout your store, including homepage banners, sidebar blocks, shopping cart promotions and notices, and landing pages advertising currently available special offers. We do all the configurations to ensure that all special pricing, coupon codes and other modifications are in place so your shoppers get advertised pricing.
We can run many types of product promotions, including daily deal style promotions, highlight featured related or up-sell products, BOGO deals, gifts with purchase, buy one get one of equal or lesser value at half off, or specials on a particular brand or a specific category of services. There is no limit to the creative offers we can bring to your customers.
Whether it’s complimentary products presented (i.e. cross-sells) or free shipping encouragement notices that help inch up the shopping cart total, the shopping cart itself is one of the smartest places on your store to promote specials. Surprise your shoppers with a free gift in their cart.
Email marketing has the highest Return on Investment of any marketing channel. We offer email marketing services as part of all monthly plans except for the Basic Plan; we’ll work with you to help you plan a promotions calendar, and then we’ll carry out the promotion design and campaign creation for you.
We use MailChimp to manage your email campaigns, which are sent monthly for most of our Support Plans. MailChimp’s competitive rates and automated integrations with the store platform help us to offer you the best experience with email campaigns for your store. You set up the account and give us access to it. We’ll build your custom template and design and send the promotions for you.
Ecommerce has advanced significantly in the last few years, with new technologies that allow us to offer your shoppers intelligent up selling and remarketing. We can configure your store to send follow-up emails after certain products or pages on your store have been viewed, abandoned cart reminders that bring shoppers back to your store to complete their purchases, review reminder emails, birthday promotions, and other targeted promotions. We know what works and will help you to take advantage of just the right technologies for your business.
Combining data from a dozen different applications and tools, we collect advanced analytics that help us to understand what works, what doesn’t, and how to apply that to optimize your store’s success.
Allow your patients to earn points not only for purchases, but for store behavior such as registering for an account, signing up for your newsletter, reviewing products/treatments, and referring friends.
With our optional Advanced Loyalty Package, you can define multiple loyalty tiers so you can target your top purchasers with additional perks. We’ll work with you to evaluate your customer activity after the first 6 to 12 months of store activity, and suggest how you might add to your Rewards Program configuration to further engage your customers.
If you’ve ever tried to sell products online before, you know how challenging it can be to keep them updated as they go through re-packaging, price changes and more. Not only do we maintain and update your store for you, often times we are proactively tracking manufacturers’ updates to pricing and packaging and we’re the ones contacting you to get your confirmation before making updates to your store.
Most of the stores we build include a number of products being promoted directly on the store’s homepage. We keep these products up to date, replacing bestseller lists with the actual bestselling products and treatments on your store, and periodically replacing banners or other homepage blocks with current offers and featured or new offerings.
We are continually improving catalog items with new videos, images, updated descriptions, and rich content. Don’t let static, outdated listings scare potential shoppers away. With DermPRO, your store will always be fresh and current.
DermPRO regularly incorporates new and improved store features. As a hosted service, we are making continual investments in the latest advancements in ecommerce merchandising and marketing, and sharing the good stuff with our customers and on their stores.